Frequently Asked Questions

Most standard repairs are completed within 48 hours of receiving your equipment. This includes grip replacements, basic club repairs, and lie angle adjustments. More complex repairs such as shaft replacements or extensive restoration work may take 3-5 business days. We always provide an estimated timeline when you drop off your equipment.

Yes, we offer same-day service for certain repairs when brought in early in the day. This includes grip replacements, basic lie angle adjustments, and minor club repairs. Same-day service is subject to availability and may include a rush service fee. Please call ahead to confirm availability for your specific needs.

We service all major golf equipment brands including Titleist, Callaway, TaylorMade, Ping, Mizuno, Cobra, Wilson, Cleveland, and many others. We also work on vintage and antique clubs. Our technicians have experience with both modern and classic golf equipment, ensuring proper care regardless of the brand or age of your clubs.

Yes, we provide free estimates for all repair work. Our technicians will assess your equipment and provide a detailed estimate including parts, labor, and timeline before any work begins. You'll receive a clear breakdown of costs with no hidden fees, and we'll always get your approval before proceeding with any repairs.

In many cases, yes. The repairability of a cracked club head depends on the location and severity of the crack, as well as the material of the club head. We can repair small cracks in stainless steel and many cast club heads. However, severely damaged heads or those made from certain materials may need replacement. We'll assess your club and provide honest advice on whether repair is feasible and cost-effective.

Club head reattachment involves cleaning both the head and shaft, then using professional-grade epoxy to create a permanent bond. We ensure proper alignment and timing, then allow proper curing time in our climate-controlled environment. The process typically takes 24-48 hours and results in a bond that's often stronger than the original. We also check and adjust swing weight as needed.

This depends on the club's condition, your attachment to it, and the repair cost versus replacement cost. High-quality clubs from premium manufacturers often maintain their playability and value well. Sentimental favorites or clubs that fit you perfectly are usually worth repairing. We'll provide honest advice about whether a repair makes financial and practical sense for your specific situation.

A comprehensive fitting session typically takes 60-90 minutes. This includes initial assessment, trying different clubs and specifications, fine-tuning recommendations, and discussing options. For a full set fitting, allow 2-3 hours. We never rush the fitting process because getting the right specifications is crucial for your game improvement and enjoyment.

Yes, please bring your current clubs. They provide valuable baseline information about what you're used to and what might need adjustment. We'll analyze your current specifications and use them as a starting point for optimization. If you don't have clubs or they're severely damaged, we can still perform a fitting, but having your current set helps us provide better recommendations.

Often, yes! Many fitting improvements can be made to existing clubs through lie angle adjustments, grip changes, length modifications, and swing weight alterations. We'll assess what adjustments are possible with your current clubs and provide cost-effective solutions. Sometimes a combination of adjustments and selective new clubs provides the best value while optimizing your set.

Improvement varies by individual, but most golfers see noticeable benefits in accuracy, distance, and consistency. Proper fitting can help eliminate common misses, improve ball flight, and increase confidence. While fitting won't fix swing fundamentals, it ensures your equipment works with your swing rather than against it. Many customers report improved scores and greater enjoyment of the game.

Most golfers should replace grips annually if they play regularly (40+ rounds per year), or every 18-24 months for casual players. Signs that grips need replacement include smooth or shiny surfaces, hardening, cracking, or when they feel slippery even when clean. Fresh grips can significantly improve your control and confidence, making this one of the most cost-effective equipment upgrades.

Grip size depends on your hand size and personal preference. We measure your hands and assess your grip pressure to recommend the optimal size. Generally, if your fingertips barely touch your palm when gripping the club, you have the right size. Too small grips can cause over-active hands and hooks, while too large grips can reduce hand action and cause slices. We'll help you find the perfect fit.

Clean your clubs after each round with warm soapy water and a brush. Keep them dry and store in a climate-controlled environment when possible. Rotate which club goes in each slot to prevent grip wear patterns. Check for loose heads, damaged grips, and bent shafts regularly. Proper care extends the life of your equipment and maintains optimal performance between professional services.

Yes, we stand behind our work with a 90-day warranty on all repair services. This covers workmanship and materials used in the repair. If you experience any issues related to our repair work within this period, we'll make it right at no charge. Grips are warrantied for 30 days against installation defects. Normal wear and damage from use are not covered.

We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), and debit cards. Payment is typically due upon completion of work, though we can arrange payment plans for larger projects. We provide detailed receipts for all services and can accommodate most business payment requirements.

We offer pickup and delivery services for customers in our local area for orders over $100. This service is particularly popular with busy professionals and for larger projects like full set regripping or multiple repairs. Contact us to arrange pickup and delivery - there may be a small fee depending on distance and order size.